Sure, I have. Who do you think's working the dessert counter?

[ spoiler: it's an overworked college kid whose eyes are glazed over. they don't pay a lick of attention to the guests. cooper turns back to the other person and grins. it's so funny how candid people get when they have a sense of purpose. ]

But! In every hotel, there's one central nexus of information, a shrine of knowledge, and the person behind the counter acting as its priest. What we need is the front desk.